Effective Date: 10 October 2026
Last Updated: 10 October 2026
Grity AI ("Grity AI", "Grity", "we", "our", or "us") is committed to respecting your privacy and protecting personal information processed through our website, products, platforms, and related services.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit https://grity.ai, contact us, request a demonstration, create an account, or use any of our products and services.
Our products may include AI-powered academic evaluation, assessment management, admissions counseling workflows, and related software solutions.
By using our website or services, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will obtain it through the appropriate process.
1. Who We Are
Grity AI develops AI-powered software and technology solutions for education, assessment, admissions, and business workflow automation.
For questions about this Privacy Policy or our data practices, contact:
Email: contact@grity.ai
Website: https://grity.ai
The legal name, registered address, and other applicable business details of the entity operating the relevant service should be inserted here before publication.
2. Information We Collect
Depending on how you interact with Grity AI, we may collect the following categories of information.
2.1 Information You Provide
This may include:
- Name, email address, phone number, and professional designation.
- School, college, educational institution, company, or organization name.
- Information submitted through contact forms, demo requests, support requests, or business inquiries.
- Account registration details and authentication information.
- Billing and transaction information, where applicable.
- Communications, feedback, and information you voluntarily share with us.
2.2 Academic and Educational Information
When using our education and assessment products, we may process information such as:
- Scanned answer sheets, handwritten responses, examination papers, and uploaded documents.
- Assessment questions, answer keys, marking schemes, rubrics, and grading criteria.
- Student answers, marks, grades, feedback, and assessment reports.
- Academic performance, test results, progress information, and related learning records.
- Admissions information, academic history, standardized test scores, extracurricular activities, essays, application status, and deadlines.
- Information about students, parents, educators, counselors, and institutional administrators.
Educational institutions, counselors, and other customers are responsible for ensuring that they have the necessary authority, permissions, and legal basis to provide personal information to Grity AI.
2.3 Technical and Usage Information
We may collect certain technical information when you use our website or services, including:
- IP address and approximate location derived from technical information.
- Browser type, device information, operating system, and access logs.
- Pages visited, features used, and interactions with our services.
- Diagnostic information, error reports, and security-related events.
- Cookie and similar technology information, subject to your preferences and applicable law.
2.4 Information from Other Sources
We may receive information from organizations that authorize access to their systems, service providers that support our operations, or individuals who refer you to Grity AI.
We will process such information in accordance with applicable law and this Privacy Policy.
3. How We Use Your Information
We may use personal information for the following purposes:
- Providing our services: To create and manage accounts, operate our platforms, process assessments, generate feedback, and support admissions or educational workflows.
- AI-powered processing: To analyze submitted content and generate outputs such as marks, feedback, summaries, reports, recommendations, or other requested results.
- Customer communication: To respond to inquiries, arrange demonstrations, provide onboarding, and communicate service updates.
- Service improvement: To troubleshoot issues, evaluate performance, improve functionality, and develop new features, subject to applicable contractual and privacy requirements.
- Security and fraud prevention: To protect accounts, detect misuse, investigate security incidents, and maintain service integrity.
- Billing and administration: To manage subscriptions, payments, invoices, and customer relationships where applicable.
- Legal compliance: To meet applicable legal obligations, respond to lawful requests, and establish or defend legal claims.
- Marketing: To share relevant product updates or business communications where permitted by law and subject to applicable opt-out rights.
We will not use personal information for purposes materially different from those described here without an appropriate legal basis or notice, as required by applicable law.
4. AI Processing and Automated Outputs
Certain Grity AI services use artificial intelligence and machine learning technologies to process information and generate outputs.
Depending on the product, these outputs may include academic marks, written feedback, assessment analysis, progress summaries, admissions workflow insights, or recommendations.
AI-generated outputs may contain errors, omissions, or inconsistencies. They should be reviewed by an appropriately qualified person before being used for consequential academic, admissions, or other decisions.
Unless expressly agreed otherwise in a separate written agreement, customers remain responsible for determining how AI-generated outputs are reviewed, interpreted, and used.
Use of customer data for AI training: Grity AI's actual practices concerning model training, fine-tuning, evaluation, and improvement must be accurately disclosed here. Before publication, confirm whether customer content, student work, or assessment materials are used for these purposes and state the applicable restrictions, permissions, and opt-out arrangements.
5. How We Share Information
We may share information in the following circumstances:
5.1 Service Providers
We may engage third-party providers for hosting, cloud infrastructure, AI processing, authentication, analytics, communications, payment processing, customer support, and other operational functions.
Such providers may process personal information only as permitted by applicable agreements, instructions, and law.
5.2 Educational Institutions and Authorized Users
Where a school, college, tutoring organization, counselor, or other institution uses Grity AI, information may be made available to its authorized administrators, educators, counselors, students, or other designated users according to the product's configuration and the applicable customer agreement.
Customers are responsible for configuring access appropriately and informing relevant individuals about their data practices.
5.3 Legal and Safety Requirements
We may disclose information when reasonably necessary to comply with applicable law, lawful government requests, court orders, protect rights and safety, investigate suspected fraud, or enforce our agreements.
5.4 Business Transactions
Information may be transferred as part of a merger, acquisition, restructuring, financing, or sale of assets, subject to applicable confidentiality and data protection requirements.
5.5 With Your Authorization
We may share information for other purposes where you or the relevant authorized organization has directed or permitted us to do so in accordance with applicable law.
We do not sell personal information to third parties as a business model. Any advertising, analytics, or other data-sharing practices must be accurately disclosed and handled in accordance with applicable law.
6. Student Data and Children's Privacy
Some Grity AI products may be used in educational settings involving children and students under the age of 18.
Where a school or other organization provides student information, that organization must ensure it has the necessary authority, notices, permissions, and parental or guardian consent where required by law.
We will process children's personal data in accordance with applicable legal requirements, including requirements relating to parental consent, where applicable.
We do not intend to collect children's personal information directly through our general marketing website unless such collection is appropriate for the relevant service and complies with applicable law.
Parents, guardians, and authorized educational institutions may contact us with questions about student information or requests concerning such information, subject to applicable legal requirements and contractual responsibilities.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining accounts, complying with legal obligations, resolving disputes, and enforcing agreements.
Retention periods may vary depending on the type of information, the nature of the service, contractual requirements, institutional instructions, and applicable law.
Customer organizations may have specific data retention or deletion arrangements under their service agreements.
Before publication, Grity AI should document its actual retention periods for account data, uploaded academic documents, AI outputs, support communications, security logs, and backups.
8. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.
Depending on the service, these measures may include access controls, authentication, secure transmission, monitoring, and other safeguards.
No internet-based service or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we will handle personal information in accordance with applicable legal and contractual obligations.
Customers are responsible for protecting their account credentials and restricting access to authorized users.
9. International Data Transfers
Grity AI may use service providers or infrastructure located in countries other than the country in which a user or customer is located.
Where personal information is transferred internationally, we will implement applicable safeguards and comply with relevant legal restrictions and contractual obligations.
Customers with specific data residency or cross-border transfer requirements should contact us before using the relevant service.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Request access to personal information concerning you.
- Request correction or updating of inaccurate information.
- Request deletion of personal information where applicable.
- Withdraw consent where processing is based on consent.
- Raise a grievance or submit a privacy-related complaint.
- Request a copy of certain information or exercise other legally available rights.
These rights may be subject to legal exceptions, retention requirements, and the respective responsibilities of Grity AI and the customer organization.
To exercise an applicable right, email contact@grity.ai with the subject line "Privacy Request". We may need to verify your identity or authority before responding.
If your information is managed by a school, college, counselor, or other customer, we may direct you to that organization or coordinate with it to handle your request.
11. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential functionality, understand website usage, maintain security, and improve the visitor experience.
Where required by law, we will obtain consent before using non-essential cookies or similar technologies.
You may be able to manage cookies through your browser settings or through any cookie preference controls we provide. Disabling certain cookies may affect website functionality.
Details of the specific cookies, analytics tools, and advertising technologies used on our website should be added once verified.
12. Third-Party Services and Links
Our website or products may contain links to third-party websites or integrate with third-party services.
Those services may have their own privacy policies and terms. Grity AI is not responsible for the independent privacy practices of third parties, except to the extent required by applicable law or our contractual commitments.
We encourage users to review relevant third-party policies before sharing information with those services.
13. Data Breaches and Security Incidents
If a personal data breach occurs, Grity AI will assess the incident and take appropriate steps in accordance with applicable law and contractual obligations, including any required notifications to affected individuals, customers, or authorities.
Customers should notify us promptly if they suspect unauthorized access to information processed through a Grity AI service.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business operations, or legal requirements.
The revised version will be published on our website with an updated "Last Updated" date. Where required, we will provide additional notice or obtain consent before implementing material changes.
15. Contact and Grievances
For privacy questions, complaints, or requests, contact:
Grity AI
Email: contact@grity.ai
Website: https://grity.ai
If a designated grievance officer or privacy contact is required under applicable law, their name and contact details will be published here.