We're Here to Help
At Grity AI, we believe technology should make work simpler, not more complicated. Whether you're exploring our solutions, setting up your account, or need help using one of our products, we're here to assist you.
Our team can help with product questions, technical issues, onboarding, and general inquiries.
Need assistance? Contact us at contact@grity.ai.
How Can We Help You?
Product Support
Get assistance with Grity AI products, platform features, account access, and technical issues.
Onboarding & Setup
Need help getting started? Contact our team for guidance on setting up your account and understanding the features available to you.
Billing & Subscriptions
For questions about subscriptions, invoices, payments, or commercial arrangements, reach out to our team.
Demo & Sales Inquiries
Interested in exploring Grity AI for your institution, counseling practice, or business? Contact us to discuss your requirements and request a product demonstration.
Privacy & Data Requests
For questions concerning personal information, student records, data access, or deletion requests, please refer to our Privacy Policy or contact our team.
Support for Our Products
Grity Evaluate
Need help with AI-powered academic evaluation, answer sheet uploads, marking schemes, question-level feedback, or assessment reports?
Contact our team for assistance with Grity Evaluate.
Grity Admissions
Need assistance with student profiles, academic tracking, college applications, essays, deadlines, or admissions workflows?
Our team can help you understand and use Grity Admissions.
Contact Support
Email: contact@grity.ai
To help us resolve your query efficiently, please include:
- Your name and registered email address, if applicable.
- Your organization or institution name.
- The product you are using.
- A brief description of your issue or question.
- Relevant error messages or screenshots, if applicable.
Please do not email passwords, payment card details, or unnecessary sensitive student information. If you need to share academic documents for troubleshooting, contact us first for an appropriate and secure method.
Frequently Asked Questions
How can I request a Grity AI demo?
Visit our website at https://grity.ai and use the demo or discovery call option to connect with our team.
How do I report a technical issue?
Email contact@grity.ai with the product name, a description of the issue, and any relevant error messages.
I need help with my account. What should I do?
Contact our support team from your registered email address and describe the issue. Never share your password.
How can I ask a question about student data or privacy?
Email contact@grity.ai with the subject line "Privacy Request." Our team will guide you through the appropriate process.
How long will it take to receive a response?
Our team aims to respond to support requests as promptly as possible. Response times may vary depending on the nature and complexity of the request.
Still Need Help?
We're happy to hear from you.
Email: contact@grity.ai
Website: https://grity.ai
Grity AI. Practical AI. Real results. Built with grit and transparency.