Effective Date: 10 October 2026
Last Updated: 10 October 2026
Welcome to Grity AI. These Terms of Use ("Terms") govern your access to and use of the website https://grity.ai and any associated products, platforms, software, and services provided by Grity AI ("Grity AI", "we", "our", or "us").
Our services may include AI-powered academic evaluation, assessment management, admissions counseling workflows, and customized AI software solutions.
By accessing our website or using our services, you agree to these Terms. If you are accessing or using the services on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf.
If you do not agree with these Terms, you must not use the relevant services.
1. Eligibility and Authorized Use
You may use our services only in compliance with applicable law and these Terms.
If you are an individual using a service on behalf of a school, college, tutoring organization, counseling firm, or other business, you must have the authority required to do so.
Where a service is intended for use by students or children, access must be provided through an appropriate arrangement and under the supervision or authorization required by the relevant institution, parent, guardian, and applicable law.
2. Our Services
Grity AI develops and provides technology solutions designed to support educational, assessment, admissions, and business workflows.
Depending on the product and service agreement, features may include:
- AI-assisted evaluation of written answers and assessments.
- Question-level scoring, feedback, and performance reporting.
- Assessment creation, delivery, and progress tracking.
- Academic and admissions information management.
- Workflow automation, analytics, and related software functionality.
- Customized AI solutions and integrations.
Features, availability, usage limits, pricing, and service commitments may differ between products, plans, and customer agreements.
We may modify, improve, or discontinue features from time to time, subject to applicable contractual commitments and law.
3. Accounts and Account Security
Certain services may require an account.
You agree to provide accurate information, keep account details reasonably up to date, and protect your login credentials.
You are responsible for activity conducted through your account, except to the extent that applicable law provides otherwise.
You must notify us promptly at contact@grity.ai if you suspect unauthorized access or misuse of your account.
We may suspend or restrict access where reasonably necessary to protect the service, investigate suspected misuse, comply with law, or enforce these Terms.
4. Acceptable Use
You agree not to:
- Use our services for unlawful, fraudulent, deceptive, or unauthorized purposes.
- Upload content that you do not have the right or permission to provide.
- Violate the privacy, intellectual property, or other rights of another person.
- Attempt to gain unauthorized access to accounts, systems, or data.
- Interfere with service security, availability, or integrity.
- Introduce malicious code or engage in abusive automated activity.
- Reverse engineer, decompile, or attempt to extract source code from our software, except where applicable law expressly permits such activity.
- Copy, resell, sublicense, or commercially exploit our services except as authorized by a written agreement.
- Use our services to generate or distribute unlawful, misleading, or harmful content.
- Circumvent usage restrictions, authentication requirements, or technical safeguards.
We may investigate suspected violations and take reasonable action, including restricting access or terminating accounts, subject to applicable law and contractual obligations.
5. Customer Content and Responsibilities
"Customer Content" means information, documents, assessment materials, answer sheets, academic records, essays, images, text, and other content submitted to our services by or on behalf of a customer or user.
You retain your ownership rights in Customer Content, subject to the rights necessary to provide the services.
You represent that you have the rights, permissions, and legal authority required to upload and process Customer Content through Grity AI.
You are responsible for:
- Ensuring that submitted content is lawful and appropriate for processing.
- Obtaining any required consent or authorization from students, parents, guardians, institutions, or other relevant individuals.
- Ensuring that the use of AI in your educational or business workflow complies with applicable policies and laws.
- Reviewing outputs before relying on them for consequential decisions.
- Maintaining appropriate backups of information where necessary.
Grity AI will process Customer Content as described in its Privacy Policy and any applicable customer agreement or data processing agreement.
6. AI Outputs and Educational Decisions
Our services may generate automated or AI-assisted results, including grades, marks, feedback, summaries, recommendations, and analytical insights.
AI-generated results may be incomplete, inaccurate, inconsistent, or unsuitable for a particular context. Results may depend on the quality of submitted content, marking rubrics, source documents, model limitations, and other factors.
AI-generated results should not be treated as infallible or as a substitute for appropriate human judgment.
For academic evaluation, users and institutions should establish suitable review, moderation, and appeal processes before relying on AI-generated marks or feedback for consequential decisions.
For admissions and counseling workflows, users remain responsible for verifying requirements, deadlines, application details, and recommendations against authoritative sources.
Grity AI does not guarantee admission to any educational institution, a particular examination score, improved academic performance, or any specific educational or commercial outcome.
7. Intellectual Property
The website, software, platform design, branding, visual elements, documentation, and other materials developed or provided by Grity AI are owned by Grity AI or its licensors, subject to applicable third-party rights.
Except as expressly permitted by these Terms or a separate written agreement, you may not copy, modify, distribute, publish, or commercially exploit our proprietary materials.
Subject to your rights in Customer Content, Grity AI retains its rights in its underlying software, models, technology, systems, algorithms, workflows, and pre-existing intellectual property.
Any ownership or licensing arrangements for custom-developed deliverables will be governed by the relevant written agreement.
You grant Grity AI a limited right to host, access, reproduce, and process Customer Content only as reasonably necessary to provide, secure, and support the services and fulfill applicable contractual obligations.
Any use of Customer Content for model training or unrelated product development must be governed by the disclosures, permissions, and restrictions applicable to that use.
8. Third-Party Services
Our services may depend on or integrate with third-party platforms, APIs, hosting providers, payment services, or AI systems.
Third-party services may be governed by separate terms and privacy policies.
We are not responsible for third-party services to the extent they are outside our control, subject to any obligations imposed on us by applicable law or a separate written agreement.
9. Fees, Subscriptions, and Payments
Certain services may be offered on a paid subscription, usage-based, licensing, or customized commercial basis.
Applicable pricing, payment schedules, taxes, renewal terms, cancellation rights, refund policies, and service commitments will be communicated through the relevant order form, subscription page, proposal, or written agreement.
Unless otherwise specified, fees are payable according to the applicable commercial terms.
Any refund, cancellation, or renewal policy will be subject to the terms communicated at purchase and applicable law.
If these Terms conflict with a signed commercial agreement regarding pricing or service commitments, the signed agreement will prevail for those matters.
10. Service Availability and Changes
We aim to provide reliable services but do not guarantee uninterrupted or error-free availability.
Services may occasionally be unavailable due to maintenance, updates, technical issues, third-party dependencies, or circumstances beyond our reasonable control.
We may make changes necessary to maintain security, comply with law, improve performance, or develop our services, subject to applicable contractual commitments.
Any specific service-level agreement will apply only where expressly agreed in writing.
11. Confidentiality and Data Protection
Each party must handle confidential information received from the other party in accordance with applicable contractual obligations and law.
Our collection and processing of personal information are described in our Privacy Policy.
Institutional customers requiring specific confidentiality, data processing, student privacy, security, or data residency commitments should enter into an appropriate written agreement with Grity AI.
12. Disclaimers
To the maximum extent permitted by applicable law, the website and services are provided on an "as available" basis.
We do not warrant that:
- Every AI-generated output will be accurate or complete.
- The services will meet every user's particular requirements.
- The services will always be uninterrupted or free of errors.
- A particular educational, admissions, operational, or commercial outcome will be achieved.
Nothing in these Terms excludes any warranty, right, or protection that cannot lawfully be excluded under applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Grity AI will not be liable for indirect, incidental, special, consequential, or punitive losses, or for loss of profits, revenue, business opportunities, goodwill, or data arising from the use of or inability to use the services.
To the maximum extent permitted by applicable law, Grity AI's aggregate liability arising out of or relating to the relevant services will be limited to the fees paid or payable by the customer for those services during the twelve months preceding the event giving rise to the claim.
For free services, the liability cap and any other applicable limitations must be determined by the governing agreement and applicable law.
These limitations do not apply to liabilities that cannot lawfully be limited or excluded. Any additional exclusions or caps should be specified in the applicable customer agreement and reviewed by legal counsel.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Grity AI and its personnel from third-party claims, losses, and reasonable expenses arising from your unlawful use of the services, your material violation of these Terms, or your infringement of another person's rights.
This provision does not apply to the extent a claim arises from Grity AI's own breach, negligence, misconduct, or other conduct for which indemnification cannot lawfully be required from you.
Additional indemnification obligations between business customers and Grity AI may be set out in a separate written agreement.
15. Suspension and Termination
You may stop using our services at any time, subject to any applicable subscription or commercial agreement.
We may suspend or terminate access where reasonably necessary because of a material breach of these Terms, unlawful activity, security risks, non-payment under applicable commercial terms, or a legal requirement.
Where reasonably practicable and legally permitted, we will provide notice and an opportunity to address the issue before taking action.
Upon termination, access to services and Customer Content may be restricted or discontinued in accordance with the applicable agreement, retention policy, and legal requirements.
16. Privacy Policy
Your use of our services is also subject to our Privacy Policy, available at:
https://grity.ai/privacy-policy
The Privacy Policy explains how personal information is collected and processed.
Where a separate customer agreement or data processing agreement establishes additional data protection obligations, that agreement will apply to the extent of any conflict.
17. Governing Law and Dispute Resolution
These Terms will be governed by the laws of India, subject to applicable conflict-of-law rules and mandatory legal protections.
Any dispute arising from these Terms will be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, India, unless a different arrangement is required by applicable law or agreed in a valid written contract.
Before initiating formal proceedings, the parties may attempt to resolve the dispute through good-faith discussions.
The final governing-law and jurisdiction clauses should be confirmed against Grity AI's registered entity details and customer contracts.
18. Changes to These Terms
We may revise these Terms periodically.
Updated Terms will be published on this page with a revised "Last Updated" date. Where required, we will provide notice or obtain consent before changes take effect.
Continued use of the services after revised Terms become effective will be subject to applicable law and any required acceptance process.
19. Contact Us
For questions about these Terms, contact:
Grity AI
Email: contact@grity.ai
Website: https://grity.ai